Terms and Conditions

Bluebird software is only free to use under the following terms and conditions.
If you cannot or do not adhere to these terms and continue to use our software you agree to pay for the software (R20 000 plus VAT) and agree that you are liable for the monthly license / support fee (R500 per month plus VAT).
You also agree that you will be responsible for any legal costs incurred by IntelMS to recover these fees.

Terms and Conditions:

You request access to Bluebird's WebService (see below) and receive the bulk (defined as at least 80%) of your laboratory tests though a laboratory that uses Bluebird to send you electronic lab results.
(Ampath, Pathcare/DSP and Lancet as well as numerous smaller labs are all Bluebird enabled. If your chosen lab is not BB enabled ask them to contact us and we will do our utmost to enable them).

Access to Bluebird's WebService is granted under the following terms:

Access to a doctors private patient information is controlled by an Account Name and a Password.
The safekeeping and protection of the Password and Account Name is your responsibility.
Because unauthorized use of your Account Name and Password could jeopardize the privacy of patient information we require that you agree to be solely responsible for the safekeeping and protection of that password and any use thereof, and you indemnify IntelMS (Pty) Ltd and hold it harmless against any claim or action by any party arising from unauthorized access to your practice and / or patient information.

Because IntelMS (Pty) Ltd takes the confidentiality of patient information very seriously any physician utilizing our service also agrees to the following:

1) To ensure the confidentiality of the Password at all times, and to ensure that the Account Name and Password are adequately safeguarded and neither easily accessible nor disclosed to anyone other than trusted medical staff under your direct supervision.

2) To ensure, when using any public computer, that, after logging out of Bluebirds web service, the browser application is closed.

3) To ensure that any medical staff to whom you give access understand and accept their responsibility in relation to the protection of patient privacy particularly as far as the protection and safeguarding of passwords and public computer access are concerned.

3) To read and accept the terms of the license agreement (particularly the portion concerning patient confidentiality) presented upon accessing the service.

4) To change the initial password (issued by IntelMS (Pty) Ltd via sms) on first access to the service (failing which access to data may not be allowed) and to inform IntelMS (Pty) Ltd by:
Phoning 0861 629 329 or
emailing support@bluebird.co.za,
and thereafter, to change the password with reasonable frequency.

Once you have subscribed, you will be granted access the secure web service and links to the various downloads will be emailed to you.