Our mission is to give South African doctors reliable,
user friendly, practice management tools at the lowest possible
cost.
With the exception of
our Enterprise version, Bluebird software is free to doctors that use Bluebird
electronic lab reports (If you choose not to use Bluebird's electronic lab
reports, the PMS and EMR is R20 000).
Community support via the forum is also free and there are no
mandatory monthly license or support fee.
That said, we believe that there is value to the
practice in choosing paid support.
Paid support has 2 legs:
1)
Telephone, web and email support.
2)
Management of the BBBB
To activate paid support you need to purchase the BBBB (R9
950) and thereafter support costs R300* per month
(if you chose not to
receive paper labs reports) and R500* (if you chose to receive paper reports in
addition to your electronic Bluebird lab reports).
Support is purchased
on an annual basis.
We often get asked how we manage to offer incredible
quality at such a reasonable price. The answer is threefold:
1) We have been
a successful business for more than 15 years and our initial costs have long ago
been paid off.
2) We do not employ a sales force (which generally doubles the
software cost). This means that we do not come to your practice to give you a
demo, rather we expect you to make the decision to try our software by
accessing our web resources
You (perhaps with the help of your local IT tech) are
able set up a live system without any cost.
3) We charge the labs to send
your electronic lab reports (typically 1% of the medical aid payment for the
test) and use that fee to subsidise your charges.
* Prices as of 1 April 2009 and exclude VAT, prices increase by the COL each year on April 1